City of Everett Develops Call Center to Assist Seniors With COVID-19 Vaccine Sign Up

Mayor Carlo DeMaria is pleased to announce that on Monday, February 1, City of Everett employees, led by the Constituent Services Department, assisted hundreds of Everett senior citizens in making appointments to receive their COVID-19 vaccines.

Understanding the need of our Seniors, the City developed a phone bank type calling system where City employees assisted residents in signing up through the state’s website. Appointments were made available beginning at 8am and by 2pm, all 800 appointments were filled. Vaccines are being administered to Everett residents only ages 75 and over on Saturday, February 6 and Sunday, February 7 at Pope John XXIII High School.

“My Administration is committed to helping the community and I could not be more proud,” said Mayor DeMaria. “I wanted to ensure that our seniors were able to make an appointment even if they did not have internet access. I am grateful to the Constituent Services and 3-1-1 Department and all employees who provided assistance.”

Seniors were able to make the appointment on their own online, however, they were encouraged to call 3-1-1 for any questions or assistance regarding the COVID-19 vaccine. City of Everett employees formed a phone bank system to provide support with the calls.

As more vaccines become available from the Commonwealth, the City of Everett will share more information with the public. Residents ages 75 and over who were unable to make an appointment and called 3-1- 1 have been added to a database. The City will reach out once there is another vaccination date.

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